Privacy Policy

Last updated: February 7, 2026

1. Information We Collect

When you submit a quote request through Tailflair, we collect the following information:

  • Your name, email address, and phone number
  • Your ZIP code and neighborhood (optional)
  • Service type and dog information (size, coat type)
  • Desired service date/timeframe
  • Any additional notes you provide

When providers apply to join our network, we collect business information including business name, contact details, service area, and services offered.

2. How We Use Your Information

We use the information we collect to:

  • Match you with qualified service providers in your area
  • Enable providers to contact you directly with quotes
  • Verify lead quality and prevent spam
  • Improve our matching algorithm and service quality
  • Send service-related communications (confirmations, updates)

We share your contact information with matched providers. This is the core function of our service-connecting you with 1–3 local businesses who can fulfill your request.

3. Information Sharing

Your quote request information (name, phone, email, service details) is shared with 1–3 service providers who match your criteria. These providers are independent businesses, not Tailflair employees.

We do not:

  • Sell your information to third parties
  • Share your information with advertisers
  • Use your information for marketing unrelated to your request

4. Data Retention

We retain your quote request information for up to 12 months to facilitate follow-up services and improve our platform. You may request deletion of your data at any time by contacting us at info@tailflair.com.

5. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of future communications

To exercise these rights, contact us at info@tailflair.com.

6. Cookies and Tracking

We use essential cookies to maintain your session and ensure the website functions properly. We do not use third-party advertising or tracking cookies.

7. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@tailflair.com

Address: Tailflair, Austin, TX